How should managers handle company values?
Company values are broad and subjective.
Strive for excellence. Integrity. Customer Excellence
These are examples of values companies espouse.
How can you use these as a manager?
Company values are broad in meaning on purpose. They are meant to be subjective and up to interpretation.
Because that way more people can connect with those values in a way that works for them, to help them be as productive as they can.
When you’re in conflict with employees, it could be advantageous to go back to core company values. What values does your employee value? Do they value them differently than you do?
If you can connect with them on something that is obstructing their values you can make progress in getting something changed.
For example, you might feel an employee is abrupt. They don’t feel that way. So telling them that they are abrupt will only make them defensive.
However, if they value getting along with others, you can present the issue in a way that they can relate.
When you know what your employees value:
- You will better identify their motivational triggers
- You’ll know the best way to approach them
- Complex issues can be resolved
The key is to get to know what your employees personally value.
One on one meetings foster this by providing ongoing dialogue between you and each of your employees.